News and Updates
Information for our existing customers
Notice for existing customers: Update to our Customer Agreement
As per Clause 10 of our Customer Agreement, Devon County Council may review and make amendments to our Agreement as required, with written notice. We are notifying all existing customers of the following revisions:
- We are making changes to our fees in accordance with clause 3.1 of our Customer Agreement. Further Information is provided below.
Changes to fees
Please be informed that effective from Tuesday 1st April 2025, we will be increasing our handling fees as follows:
- Handling Fee for DBS checks using our online application service: £10.50 + VAT
- Handling Fee for DBS checks using our paper application service*: £15.50 + VAT
- DBS Adult First Check: £6 + £5.50 fee + VAT
*Paper applications can only be used where online application cannot be processed.
For full DBS application costs, please see: DBS checking fees - Devon County Council
We understand that price changes can be challenging, but we assure you that this adjustment is essential to ensure we can continue to provide this service.
We deeply appreciate your continued trust and support in Devon County Council’s Safer Recruitment Service. Thank you for your understanding and continued partnership.
If you have any questions or would like further information on any of these changes, please contact us at disclose@devon.gov.uk or on 01392 383266 (option 2). Our team is always here to support you.