News and Updates
Information for our existing customers
In April 2025 the DBS announced new manual ID verification guidance which can be accessed here:
Standard/Enhanced Checks: ID checking guidelines for Standard/Enhanced DBS check applications from 22 April 2025 - GOV.UK
Basic Checks: Basic check ID checking guidelines from 22 April 2025 - GOV.UK
Digital ID Implementation
Following the implementation of the new DBS ID Guidance, we are pleased to announce that we will now be offering a Digital ID Verification route in the EmploymentCheck System which will be available to use from 29th September 2025. EmploymentCheck have partnered with Yoti as their Digital Identity Service Provider (IDSP).
This enhancement offers a faster, more convenient experience for applicants while helping your organisation save valuable time and resources. By removing the need for in-person ID checks, you can streamline your onboarding process, reduce scheduling challenges, and maintain full compliance with a secure and user-friendly solution.
Notice for existing customers: Update to our Customer Agreement
As per Clause 10 of our Customer Agreement, Devon County Council may review and make amendments to our Agreement as required, with written notice. We are notifying all existing customers of the following revisions:
We are making changes to our fees in accordance with clause 3.1 of our Customer Agreement. Further Information is provided below.
Changes to fees
Please be informed that effective from Tuesday 1st April 2025, we will be increasing our handling fees as follows:
Handling Fee for DBS checks using our online application service: £12.65 + VAT
Handling Fee for DBS checks using our paper application service*: £15.50 + VAT
DBS Adult First Check: £6 + £5.50 fee + VAT
*Paper applications can only be used where online application cannot be processed.
For full DBS application costs, please see: DBS checking fees - Devon County Council
We understand that price changes can be challenging, but we assure you that this adjustment is essential to ensure we can continue to provide this service.
We deeply appreciate your continued trust and support in Devon County Council’s Safer Recruitment Service. Thank you for your understanding and continued partnership.
If you have any questions or would like further information on any of these changes, please contact us at disclose@devon.gov.uk or on 01392 383266 (option 2). Our team is always here to support you.